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What is Zapier used for in a Bolna voice agent?
Zapier lets you start an outbound call from a Bolna voice agent as a step in a Zap, using the Bolna Make a phone call action. Pick it when the event that should trigger a call already lives in an app Zapier connects to, such as a form, a CRM or a spreadsheet, and you don't want to write code.
How do I set up Zapier with Bolna?
- In the Bolna dashboard, open Developers → API Keys and create a new API key.
- In Zapier, go to zapier.com/app/connections and click Add Connection.
- Search for Bolna, paste your API key into the connection dialog, then Save and Continue.
- In a Zap, add the Bolna action Make a phone call after your trigger step and map the phone number and any details your agent needs.
Full steps with screenshots: Zapier setup guide in the Bolna docs.
Which actions does Bolna support on Zapier?
| Type | Name | What it does | Connection needed |
|---|---|---|---|
| Action | Make a phone call | Places an outgoing call from your Bolna agent to a phone number | Bolna API key |
| Trigger | None listed | The Bolna docs don't list a Zapier trigger for call events | n/a |
If you need a workflow that reacts when a call ends, Make has a Watch end of phone call trigger and n8n has a Bolna trigger node.
What can you automate with Zapier and Bolna?
Call new leads from a form. When someone fills a web form, a Zap places a call from your agent so the lead hears back while the interest is fresh.
Call from new CRM records. A new contact or deal in your CRM can trigger a qualification or welcome call without anyone dialling manually.
Call from spreadsheet rows. Add a row to a sheet and let a Zap call that number, useful for small reminder or survey lists.