Voice Agents

Voice agents for real phone operations

Browse production-ready agent templates by industry, then import or adapt the one that matches your telephony, AI, and tooling stack.

E-Commerce

Customer Support Voice Agent

A voice agent for high-volume support lines. It verifies callers, checks order history, handles routine issues, and hands off tricky cases with context.

E-CommerceLogistics
Recruitment

Lead Qualification Agent

A voice agent that calls or answers leads, asks qualifying questions, books follow-ups, and pushes structured data into your CRM in real time.

RecruitmentReal Estate
E-Commerce

Cart Abandonment Agent

A voice agent that calls shoppers after checkout drop-off, answers final purchase questions, and nudges them back to payment before intent fades.

E-CommerceLogistics
E-Commerce

COD Confirmation Agent

A voice agent that confirms COD orders before dispatch, verifies customer intent and delivery details, and helps reduce fake or abandoned shipments.

E-CommerceLogistics
Recruitment

Recruitment Agent

A recruitment voice agent that runs first-round screening calls, captures structured answers, and routes strong candidates into the next hiring step.

Recruitment
Healthcare

Onboarding Agent

A voice agent that helps new users get started, confirms key setup steps, answers common questions, and hands off edge cases before they churn.

Healthcare
Hospitality

Front Desk Agent

An AI receptionist that answers every call, books visits, captures guest or patient details, and routes special requests without making callers wait.

HospitalityHealthcare
Hospitality

Surveys Agent

A voice agent that runs post-purchase or post-visit surveys, captures structured sentiment, and routes negative feedback before it becomes churn.

HospitalityE-Commerce
Hospitality

Salon Booking Agent

A salon booking voice agent that handles service selection, stylist preferences, booking, and reminders while the staff stays focused on clients in the chair.

Hospitality
Real Estate

Property Tech Agent

A voice agent for property inquiry calls that captures buyer or renter intent, qualifies fit, and routes serious leads into the right showing or follow-up workflow.

Real Estate

Browse by industry

E-Commerce

E-commerce phone workflows are repetitive but revenue-sensitive. Bolna voice agents handle order status calls, COD confirmations, recovery campaigns, and support triage without forcing your team to spend the day on routine updates.

4 agents

Recruitment

Recruitment teams lose time on repetitive outreach and scheduling. Bolna voice agents help qualify candidates, capture structured answers, and keep interview pipelines moving without manual back-and-forth.

2 agents

Logistics

Logistics teams rely on fast, repetitive calls to keep operations moving. Bolna voice agents can confirm deliveries, coordinate schedules, answer shipment questions, and route urgent exceptions without slowing down your ops team.

3 agents

Healthcare

Healthcare front desks are overwhelmed with routine calls. Bolna voice agents answer them at any hour, book appointments into a connected calendar, answer common questions from your clinic information, and transfer urgent or clinical calls to staff.

2 agents

Hospitality

Restaurants and hotels miss revenue every time a call goes unanswered during peak hours. Bolna voice agents handle reservation requests, answer menu and availability questions, and transfer anything unusual to your team, so your staff stays focused on the guests in front of them.

3 agents

Real Estate

Real estate runs on responsiveness. Bolna voice agents call new leads quickly, qualify the buyer, renter or seller, collect property details and book site visits on your calendar, so your team spends its time on serious prospects.

2 agents

Voice agents: common questions

What is a voice agent?

A voice agent is an AI that holds a phone conversation on its own. It listens to the caller with speech-to-text, decides what to say with a large language model (LLM), and replies out loud with text-to-speech. Bolna voice agents handle both inbound and outbound calls and can take actions during the call, such as booking a slot or transferring to a person.

What can AI voice agents do?

Common uses include customer support, lead qualification, recruitment screening, COD order confirmation, cart abandonment recovery, surveys and front desk calls. Bolna has ready-made agent templates for each of these that you can import and adapt.

Which languages do Bolna voice agents speak?

Bolna voice agents work in 20+ languages, including English, Hindi, Hinglish, Tamil and Telugu.

How much does a voice agent cost?

On Bolna, voice agents start at $0.06 per minute (about ₹5.52) on pay-as-you-go, with speech-to-text, the LLM and text-to-speech included when the agent uses the bundled models. Telephony and the platform fee are added per minute, and every new account gets $5 in free credits.

How do I connect a voice agent to my phone numbers?

Bolna connects to phone networks through Twilio, Plivo, Exotel and Vobiz, or through your own SIP trunk, so agents can run on numbers you already have.

See full pricing or telephony integrations, how the AI voice agent platform works, or voice agents in Indian languages.