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What is Sarvam used for in a Bolna voice agent?
Sarvam is a speech-to-text provider built for Indian languages that transcribes your callers in real time, including Hinglish and other code-mixed speech, using its Saaras models. The docs call it usually the strongest transcriber choice for agents serving Indian callers.
How do I set up Sarvam with Bolna?
- Open your agent at platform.bolna.ai and go to the Languages tab.
- Select the language you are configuring, then under Transcription set Provider to
sarvamand Model tosaaras:v4. - Add brand names and places in Keywords (up to 50 terms,
saaras:v4only) and a short description of the call in Context. - To use your own Sarvam account, connect it at platform.bolna.ai/auth/sarvam.
For language codes and biasing limits, see the Sarvam setup guide in the Bolna docs.
Which Sarvam models and languages does Bolna support?
| Model | Languages on Bolna | Notes |
|---|---|---|
saaras:v4 | English (India), Hindi, Bengali, Tamil, Telugu, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Odia, Assamese | Recommended. Automatic language detection, global English accents, reads keywords and context |
saaras:v3 | Same 12 languages | Supported. Reads context, not keywords |
saaras:v2.5, saarika:v2.5 | Not listed | Deprecated by Sarvam. Existing agents keep working; move them to saaras:v4 |
Sarvam's other 11 Saaras languages (Urdu, Nepali, Konkani, Kashmiri, Sindhi, Sanskrit, Santali, Manipuri, Bodo, Maithili and Dogri) are not yet available through Bolna.
What can you build with Sarvam and Bolna?
Hinglish sales and support. Callers who switch between English and Hindi mid-sentence are transcribed without the agent reconfiguring its language. See Hindi speech to text for the other Hindi transcribers on Bolna.
All-India customer support. Give each language its own transcriber in one multilingual agent, with Sarvam on the Indian languages.
A fully Indic voice pipeline. Pair Sarvam STT with Sarvam text-to-speech so both listening and speaking are tuned for Indian languages.
Order and account lookups. Pass brand names and a description of the call so terms like PhonePe or order numbers are recognised. On Hindi agents, boosted English terms can come back in Devanagari script.
